We are sorry

The Federal Communications Commission has ruled that International calling through internet relay services is not allowed. Your IP address has been identified as a call originating outside of the United States and its territories. Therefore, your call cannot be completed using Sprint IP Relay. You are welcome to use Sprint Relay International using a TTY at 605-224-1837 to complete your relay call.

If you are making a call from with the USA or think that this is an error, please do the following:

  1. From the device that received the error, please open your web browser and enter www.whatismyip.com.
  2. Record your IP address from this site.
  3. Contact Sprint Relay Customer Service at 800-676-3777
  4. Provide the product that you were using. (Sprint IP)
  5. Provide your name, address and phone number.
  6. Provide the IP address that you recorded.

*** Callers cannot use websites that mask or change their IP address or identity. ***